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Grand Sierra Property Management

Privacy Policy

Effective Date: September 16, 2026

Grand Sierra Property Management Inc. ("GSPM," "we," "us," or "our") is committed to protecting the privacy of individuals who interact with us. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our property-management services, website, and related activities.

1. Information We Collect

Depending on your interaction with GSPM, we may collect: Identifiers and Contact Information (name, mailing address, email address, telephone number, IP address, account identifiers); Application and Rental Information (rental applications, rental history, previous addresses, proposed occupants, move-in information, references); Financial and Income Information (income documentation, employment information, bank statements, payment information); Identification Information (government-issued identification and documentation used for identity verification); Internet and Device Information (IP address, browser type, device information, website interactions, cookies); Communications (emails, text messages, telephone communications, maintenance requests, website submissions); Property and Transaction Information (leases, payments, maintenance, utilities, parking, resident services); and Other Information you voluntarily provide or that GSPM is legally permitted to collect.

2. How We Use Your Information

GSPM may use personal information to: respond to inquiries; schedule and conduct property tours; process and evaluate rental applications; verify identity, income, and rental history; conduct legally permissible applicant screening; prepare and administer leases; process payments and maintain resident accounts; provide property-management and resident services; coordinate maintenance and repairs; communicate with applicants, residents, owners, vendors, and service providers; operate and improve our website and business systems; maintain security and prevent fraud; maintain legally required business records; exercise or defend legal rights; and comply with applicable laws, regulations, court orders, and legal obligations.

3. Disclosure of Your Information

GSPM may disclose personal information to: service providers and vendors who assist in operating our business (subject to confidentiality obligations); property owners for whom GSPM manages properties, as necessary to provide management services; government agencies, courts, or law enforcement when required by law or legal process; parties in connection with a business transaction such as a merger, acquisition, or sale of assets; and other parties with your consent or as otherwise permitted by law. GSPM does not sell personal information for monetary compensation.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and measure performance. Certain uses of advertising or tracking technologies may constitute a 'sale' or 'sharing' of personal information under California law. Please review our Cookie Policy for additional information. You may control cookies through your browser settings, though disabling certain cookies may affect website functionality.

5. Data Retention

GSPM retains personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by applicable law. Retention periods vary depending on the type of information, the relationship between GSPM and the individual, operational requirements, applicable statutes of limitation, recordkeeping obligations, and other legal requirements.

6. Security

GSPM implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. No security measure is perfect, and GSPM cannot guarantee the absolute security of your information.

7. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and other applicable California privacy laws, including rights to: know what personal information is collected, used, disclosed, or sold; request deletion of personal information (subject to exceptions); opt out of the sale or sharing of personal information; correct inaccurate personal information; and non-discrimination for exercising privacy rights. To submit a privacy request, please contact us using the information below. We will verify your identity before processing requests. Authorized agents may submit requests on your behalf with appropriate documentation.

8. Children's Privacy

Our website and services are not directed to children under 13 years of age. GSPM does not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services. GSPM is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

GSPM may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable law. The effective date above identifies the latest revision. We encourage you to review this Policy periodically.

Contact Us

Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to:

Grand Sierra Property Management Inc.